GB/T 17242-1998 English PDF

US$319.00 · In stock
Delivery: <= 3 days. True-PDF full-copy in English will be manually translated and delivered via email.
GB/T 17242-1998: Guidelines for complaints handling

Standard ID	USD	BUY PDF	Lead-Days	Standard Title (Description)	Status
GB/T 17242-1998	319	Add to Cart	3 days	Guidelines for complaints handling

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Basic data

Standard ID: GB/T 17242-1998 (GB/T17242-1998)
Description (Translated English): Guidelines for complaints handling
Sector / Industry: National Standard (Recommended)
Classification of Chinese Standard: A01
Classification of International Standard: 03.100.01
Word Count Estimation: 9,978
Date of Issue: 3/6/1998
Date of Implementation: 10/1/1998
Adopted Standard: AS 4269-1995, NEQ
Issuing agency(ies): State Bureau of Technical Supervision
Summary: This standard specifies the basic principles of the organization to deal with consumer complaints on product quality, identify the basic elements of complaint handling, procedures and ways to resolve the dispute. This standard applies to the organization receiving the complaint.

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