YD/T 4831-2024 English PDF
Basic dataStandard ID: YD/T 4831-2024 (YD/T4831-2024)Description (Translated English): (Information and communication network operation and maintenance service quality management system) Sector / Industry: Telecommunication Industry Standard (Recommended) Classification of Chinese Standard: M11 Classification of International Standard: 35.240.95 Date of Issue: 2024-07-05 Date of Implementation: 2024-10-01 Issuing agency(ies): Ministry of Industry and Information Technology Summary: This standard specifies the information and communication network operation and maintenance service quality management system, including the operation and maintenance service quality management objects, as well as the roles, processes and operation and maintenance service quality management support systems that meet the operation and maintenance service quality management requirements. This standard applies to telecommunications operators who independently or select maintenance companies to carry out information and communication network operation and maintenance services, and evaluate the quality of operation and maintenance services. |