YD/T 2097-2010 English PDF

US$499.00 · In stock
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YD/T 2097-2010: Information accessibility technical requirement for call center
Status: Valid

Standard ID	USD	BUY PDF	Lead-Days	Standard Title (Description)	Status
YD/T 2097-2010	499	Add to Cart	4 days	Information accessibility technical requirement for call center	Valid

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Basic data

Standard ID: YD/T 2097-2010 (YD/T2097-2010)
Description (Translated English): Information accessibility technical requirement for call center
Sector / Industry: Telecommunication Industry Standard (Recommended)
Classification of Chinese Standard: M32
Classification of International Standard: 33.040.40
Word Count Estimation: 19,197
Date of Issue: 2010-12-29
Date of Implementation: 2011-01-01
Regulation (derived from): MIIT (2010) No. 134
Issuing agency(ies): Ministry of Industry and Information Technology
Summary: This standard provides call center services accessible information technology requirements, including accessibility call service platform constitutes a reference model, type of service, barrier-free call core system requirements, the general requirements of the call center, service processes, security requirements. This standard applies to accessibility call service platform.

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