SB/T 10382-2004 English PDF

US$449.00 · In stock
Delivery: <= 3 days. True-PDF full-copy in English will be manually translated and delivered via email.
SB/T 10382-2004: Service management systems specification with guidance for application
Status: Valid

Standard ID	USD	BUY PDF	Lead-Days	Standard Title (Description)	Status
SB/T 10382-2004	449	Add to Cart	3 days	Service management systems specification with guidance for application	Valid

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Basic data

Standard ID: SB/T 10382-2004 (SB/T10382-2004)
Description (Translated English): Service management systems specification with guidance for application
Sector / Industry: Domestic Trade Industry Standard (Recommended)
Classification of Chinese Standard: A10
Classification of International Standard: 03.080.01
Word Count Estimation: 14,149
Date of Issue: 2004-06-17
Date of Implementation: 2005-02-01
Quoted Standard: GB/T 1.1-2000; GB/T 19000-2000; GB/T 19001-2000
Regulation (derived from): National Development and Reform Commission Notice No. 30 of 2004
Summary: This standard specifies: service management system standard, for different types and sizes service organizations as well as with the standards described contact process it applies to other organizations: . A) implement, maintain and improve service management system, b) make organizations can meet the stated belief service policy, c) show conformity to the outside world, d) seek external organization to its service management system certification, e) to comply with this standard the case for self- identification and self-declaration.

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