GB/T 40476-2021 English PDFUS$199.00 · In stock
Delivery: <= 3 days. True-PDF full-copy in English will be manually translated and delivered via email. GB/T 40476-2021: E-commerce credit - Basic trustworthy requirements for online retailing - Digital consumptions Status: Valid
Basic dataStandard ID: GB/T 40476-2021 (GB/T40476-2021)Description (Translated English): E-commerce credit - Basic trustworthy requirements for online retailing - Digital consumptions Sector / Industry: National Standard (Recommended) Classification of Chinese Standard: A16 Word Count Estimation: 10,130 Issuing agency(ies): State Administration for Market Regulation, China National Standardization Administration GB/T 40476-2021: E-commerce credit - Basic trustworthy requirements for online retailing - Digital consumptions---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order. E-commerce credit - Basic trustworthy requirements for online retailing - Digital consumptions ICS 03.080.30 CCSA16 National Standards of People's Republic of China E-commerce credit network retail credit basic requirements Digital product retail Released on 2021-08-20 2022-03-01 implementation State Administration of Market Supervision and Administration Issued by the National Standardization Management Committee Table of contentsForeword Ⅰ Introduction Ⅱ 1 Scope 1 2 Normative references 1 3 Terms and definitions 1 4 General 1 4.1 Credit Principle 1 4.2 General requirements 1 5 Operator requirements 2 5.1 Operator qualification requirements 2 5.2 The operator's available resources guarantee 2 5.3 Announcement of Operator Information 2 6 Transaction Security Requirements 2 6.1 Information and network technology security 2 6.2 Product safety 3 7 Transaction Integrity Requirements 3 7.1 Transaction Process 3 7.1.1 Trading rules and procedures 3 7.1.2 Transaction ancillary services 3 7.1.3 Transaction information release 3 7.2 Digital Products 4 7.3 After-sales service 4 8 Customer personal information and privacy protection requirements 4 Reference 6ForewordThis standard was drafted in accordance with the rules given in GB/T 1.1-2009. This standard was proposed and managed by the National Social Credit Standardization Technical Committee (SAC/TC470). Drafting organizations of this standard. China National Institute of Standardization, Shenzhen Zhongxin Electronic Commerce Transaction Guarantee Promotion Center, Beijing Tongchuang Huda Technology Co., Ltd., Suzhou Tailai Microwave Technology Co., Ltd., Anhui Kaiyan Power Protection Equipment Co., Ltd., Xianju County Ruijiang Trading Co., Ltd., Shan East Province Yujie Bearing Manufacturing Co., Ltd., Beijing Leike Education Technology Co., Ltd., Hangzhou Institute of Standardization, Jinan University, Hebei Province Standards Chemical Research Institute, Zhejiang Shengxue Leisure Products Co., Ltd. The main drafters of this standard. Ye Ruyi, Meng Cuizhu, Guan Quanlong, Xu Yingcheng, Pan Yao, Chu Hardware, Liu Songqing, Li Xianghua, Liu Zhenzhen, Zhang Jiangbiao, Cai Meigui, He Jianjun, Zhu Xiaohui, Zhang Ren, Li Xiudi, Zhang Xin, Ye Zhenxing.IntroductionEstablishing and perfecting an e-commerce credit standard system is an important guarantee for promoting the healthy development of e-commerce. Online retail faces a large amount of The provision of services by scattered consumer groups is a frequent occurrence area of various untrustworthy incidents, and it is also a typical application scenario of e-commerce credit system. Nationwide The Social Credit Standardization Technical Committee (SAC/TC470) has organized the development of basic credit requirements for online retail of general consumer goods. Standard, in order to guide the online retail operators who provide digital products to operate in good faith and standardize the credit evaluation in related fields, this standard was established and formulated. The “commodities” of online retail in this standard are digital products that are different from general physical consumer goods, such as software, audio and video, online courses, etc. One of the characteristics is that the initial R&D cost of the product is relatively high, but the increase in the number of products produced has very little demand for the increase in production costs, and the second feature is that it is not necessary Offline logistics delivery, rely on Internet transmission or let customers know the account number and password to complete the delivery. When evaluating related types of online retail credit, detailed evaluation rules can be formulated on the basis of this standard. E-commerce credit network retail credit basic requirements Digital product retail1 ScopeThis standard specifies the credit principles for providing digital products to consumers through online transactions, as well as operators, transaction security, and transaction integrity. And basic credit requirements such as customer personal information and privacy protection. This standard applies to the integrity of self-operated websites, third-party platforms, and digital product providers on platforms that provide consumers with digital products. Self-discipline, credit management and third-party evaluation. Note. In this standard, "proprietary website" and "third-party trading platform" are collectively referred to as "trading platform".2 Normative referencesThe following documents are indispensable for the application of this document. For dated reference documents, only the dated version applies to this article Pieces. For undated reference documents, the latest version (including all amendments) is applicable to this document. GB/T 34057-2017 E-commerce Credit Network Retail Credit Basic Requirements Consumer Goods Retail3 Terms and definitionsThe following terms and definitions apply to this document. 3.1 E-commerce credit In an e-commerce transaction, the transaction party has the ability to obtain the counterparty’s trust as the basis of the transaction. Note 1.This ability is obtained and maintained based on the integrity of the counterparty, compliance with transaction promises and agreements, and satisfaction of the counterparty's reasonable expectations. Note 2.The credit level of online retail depends on the comprehensive risk level of the customer's online shopping. When the risk level meets the requirements of online shopping transactions, the customer satisfaction level Can be used as a credit evaluation indicator. [Source. GB/T 34057-2017, 3.1] 3.2 Digitalconsumptionproduct Provide end consumers with products that are in digital format and can be transmitted over digital networks.4 General4.1 Credit Principle Trading platforms and digital product providers shall abide by the principle of good faith management in accordance with the provisions of 4.1 of GB/T 34057-2017. Note. If the trading platform operator and the digital product provider are not the same subject, the provisions of this standard shall refer to both of them unless otherwise specified. Must be complied with in order to achieve the purpose of honest transaction. 4.2 General requirements Trading platforms and digital product providers should. ...... |
