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GB/T 28222-2011 English PDF

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US$349.00 · In stock
Delivery: <= 3 days. True-PDF full-copy in English will be manually translated and delivered via email.
GB/T 28222-2011: General principles for development of service standards
Status: Valid

Standard ID	USD	BUY PDF	Lead-Days	Standard Title (Description)	Status
GB/T 28222-2011	349	Add to Cart	3 days	General principles for development of service standards	Valid

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Basic data

Standard ID: GB/T 28222-2011 (GB/T28222-2011)
Description (Translated English): General principles for development of service standards
Sector / Industry: National Standard (Recommended)
Classification of Chinese Standard: A12
Classification of International Standard: 03.080
Word Count Estimation: 15,124
Date of Issue: 2011-12-30
Date of Implementation: 2012-04-01
Quoted Standard: GB/T 1.1; GB/T 24620; GB/T 15624.1; GB/T 20001.1
Regulation (derived from): Announcement of Newly Approved National Standards No. 23 of 2011
Issuing agency(ies): General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, Standardization Administration of the People's Republic of China
Summary: This standard specifies the basic requirements of service standards for the preparation and main content. This standard applies to the preparation of service standards.

GB/T 28222-2011: General principles for development of service standards

---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
General principles for development of service standards ICS 03.080 A12 National Standards of People's Republic of China General preparation of service standards Issued on. 2011-12-30 2012-04-01 implementation Administration of Quality Supervision, Inspection and Quarantine of People's Republic of China Standardization Administration of China released

Preface Ⅰ 1 Scope 1 2 Normative references 1 3 Terms and definitions 4 Basic requirements 1 The main content of 5 2 Appendix A (informative) List of major content service standards 7

Foreword

This standard was drafted in accordance with GB/T 1.1-2009 given rules. This standard by the National Standardization Technical Committee Service (SAC/TC264) and focal points. This standard drafting units. China National Institute of Standardization. The main drafters of this standard. Cao Lili, Liu into Yang, Li Han, Zeng Yi, Wangshi Chuan, Zhu Yan. General preparation of service standards

1 Scope

This standard specifies the basic requirements for the preparation of service standards and the main content. This standard applies to the preparation of service standards.

2 Normative references

The following documents for the application of this standard is essential. For dated references, only the dated edition applies to this standard. For undated references, the latest edition (including any amendments) applies to this document. GB/T 1.1 Standardization Guide Part 1. Standard structure and drafting GB/T 24620 service standards guidelines consider consumer demand Part 1 GB/T 15624.1 services standardization Guide. General Part of GB/T 20001.1 standard rules for the preparation of 1. Terminology

3 Terms and Definitions

The following terms and definitions apply to this document. 3.1 Service service Service providers and customers contacted a number of activities generated during the process and its results, the result is usually invisible. Note 1. The standard services include the delivery of software, hardware and processed material. Note 2. The standard service covering the primary industry, secondary industry and tertiary industry. [Change GB/T 24620-2009, Definition 3.1] 3.2 Service standards servicestandard Provision of services should meet the requirements to ensure their applicability criteria. [GB/T 15624-2011, 3.2 Definition]

4 Basic requirements

4.1 Service standards should be based on the service industry development status and characteristics of, and conditions for the preparation of technical services. 4.2 Service standards should be prepared in accordance with customer demand, to protect customer interests, especially of the elderly, children, different cultural backgrounds and different Expectations and interests of capacity and other special customers, specific see GB/T 24620. 4.3 Service standards should be prepared to consider safety and environmental requirements. 4.4 Service standards should ensure that the content written in clear, specific and complete. 4.5 Service standards should be prepared as much as possible to set some quantifiable technical indicators, and to ensure the applicability of technical indicators, operability and first Progressive. 4.6 Service shall comply with drafting standards GB/T 1.1 in. ......

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Tips & Frequently Asked Questions:

Question 1: How long will the true-PDF of GB/T 28222-2011_English be delivered?

Answer: Upon your order, we will start to translate GB/T 28222-2011_English as soon as possible, and keep you informed of the progress. The lead time is typically 1 ~ 3 working days. The lengthier the document the longer the lead time.

Question 2: Can I share the purchased PDF of GB/T 28222-2011_English with my colleagues?

Answer: Yes. The purchased PDF of GB/T 28222-2011_English will be deemed to be sold to your employer/organization who actually pays for it, including your colleagues and your employer's intranet.

Question 3: Does the price include tax/VAT?

Answer: Yes. Our tax invoice, downloaded/delivered in 9 seconds, includes all tax/VAT and complies with 100+ countries' tax regulations (tax exempted in 100+ countries) -- See Avoidance of Double Taxation Agreements (DTAs): List of DTAs signed between Singapore and 100+ countries

Question 4: Do you accept my currency other than USD?

Answer: Yes. If you need your currency to be printed on the invoice, please write an email to Sales@ChineseStandard.net. In 2 working-hours, we will create a special link for you to pay in any currencies. Otherwise, follow the normal steps: Add to Cart -- Checkout -- Select your currency to pay.