GB/T 18978.210-2024 English PDFUS$714.00 · In stock
Delivery: <= 6 days. True-PDF full-copy in English will be manually translated and delivered via email. GB/T 18978.210-2024: Ergonomics of human-system interaction - Part 210: Human-centred design for interactive systems Status: Valid
Basic dataStandard ID: GB/T 18978.210-2024 (GB/T18978.210-2024)Description (Translated English): Ergonomics of human-system interaction - Part 210: Human-centred design for interactive systems Sector / Industry: National Standard (Recommended) Classification of Chinese Standard: A25 Classification of International Standard: 13.180 Word Count Estimation: 36,383 Date of Issue: 2024-08-23 Date of Implementation: 2024-08-23 Issuing agency(ies): State Administration for Market Regulation, China National Standardization Administration GB/T 18978.210-2024: Ergonomics of human-system interaction - Part 210: Human-centred design for interactive systems---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order. National Standard of the People's Republic of China ICS 13.180CCS A 25 Ergonomics of human-system interaction Part 210.Human-centered interactive systems design Ergonomics of human⁃system interaction-Part 210.Human⁃centred design for interactive systems (ISO 9241⁃210.2019, IDT) 2024-08-23 Release 2025-03-01 Implementation State Administration for Market Regulation The National Standardization Administration issued Replace GB/T 18976-2003 Table of ContentsPreface Ⅲ Introduction...Ⅴ 1 Scope...1 2 Normative references ...1 3 Terms and Definitions 1 4 Theoretical basis for adopting human-centered design ...4 5 Human-centered design principles 5 5.1 Overview 5 5.2 Design should be based on a clear understanding of users, tasks and environment... 5.3 Users participate in the design and development process 5 5.4 Driving and Improving Design through User-Centered Evaluation 6 5.5 The design process requires iteration...6 5.6 Design needs to solve the user experience of the whole process... 5.7 The design team has multidisciplinary skills and perspectives... 6 Planning Human-Centered Design 7 6.1 General Principles 7 6.2 Responsibilities 7 6.3 Planning Contents 8 6.4 Integration with project planning 8 6.5 Time and Resources 8 7 Human-centered design activities 8 7.1 Overview 8 7.2 Understand and clarify usage context 10 7.2.1 Overview 10 7.2.2 Use Context Description 10 7.2.3 Sufficient Details to Support Design 10 7.2.4 Designing for clear usage scenarios 10 7.3 Clarify User Needs 11 7.3.1 General Principles 11 7.3.2 Identifying the needs of users and other stakeholders 11 7.3.3 Extracting User Requirements 11 7.3.4 Solving Tradeoffs Between User Requirements 11 7.3.5 Ensuring the Quality of User Requirements Specifications 11 7.4 Propose a design plan 11 7.4.1 General Principles 11 7.4.2 Design user tasks, user-system interactions, and user interfaces to meet user needs while taking into account user experience Requirements...12 7.4.3 Concrete design plan 13 7.4.4 Modifying Designs Based on User-Centered Evaluation and Feedback 13 7.4.5 Handing over the design plan to the person responsible for implementation 13 7.5 Evaluation Design 13 7.5.1 General Principles 13 7.5.2 Performing User-Centered Evaluations 14 7.5.3 User-centered evaluation method 14 7.5.4 User-based testing 14 7.5.5 Inspection-based evaluation 15 7.5.6 Long-term monitoring 15 8 Sustainability and Human-Centered Design...15 9 Compliance 16 Appendix A (Informative) Overview of ISO 9241 series 17 Appendix B (Informative) Example of a process for assessing suitability and conformity 18 B.1 Overview 18 B.2 How to use this list 18 B.3 Copy List 18 References ...24ForewordThis document is in accordance with the provisions of GB/T 1.1-2020 "Guidelines for standardization work Part 1.Structure and drafting rules for standardization documents" Drafting is required. This document is part 210 of GB/T 18978.GB/T 18978 has been published in the following parts. -- Ergonomic requirements for office work using visual display terminals (VDTs) Part 1.General; -- Ergonomic requirements for office work using visual display terminals (VDTs) Part 2.Guidance on task requirements; -- Ergonomic requirements for office work using visual display terminals (VDTs) Part 10.Dialogue principles; -- Ergonomic requirements for office work using visual display terminals (VDTs) Part 12.Information presentation; -- Ergonomic requirements for office use with visual display terminals (VDTs) Part 13.User guide; -- Ergonomic requirements for office work using visual display terminals (VDTs) Part 16.Direct manipulation dialogue; -- Ergonomics of human-system interaction Part 11.Usability. Definitions and concepts; -- Ergonomics of human-system interaction Part 143.Forms; -- Ergonomics of human-system interaction Part 151.Guidelines for Internet user interfaces; -- Ergonomics of human-system interaction Part 210.Human-centered interactive system design; -- Ergonomics of human-system interaction Part 300.Overview of requirements for electronic visual displays; -- Ergonomics of human-system interaction Part 304.User performance test methods for electronic visual displays; -- Ergonomics of human-system interaction Part 307.Analysis and compliance test methods for electronic visual displays; -- Ergonomics of human-system interaction Part 400.Principles and requirements for physical input devices. This document replaces GB/T 18976-2003 "Human-centered interactive system design process". Compared with GB/T 18976-2003, In addition to structural and editorial changes, the main technical changes are as follows. --Changed the human-centered design principle (see Chapter 5, Chapter 5 of the.2003 edition); -- Changed the role of iteration in the entire design process (not just evaluation) (see 5.5, 5.4 of the.2003 edition); --Added a human-centered approach that can be used throughout the life cycle of the system (see 6.1, 6.5); --Changed the design activities (see Chapter 7, Chapter 7 of the.2003 edition); -- Changed Figure 1 (see 7.1, 7.1 of the.2003 edition) to facilitate classification; --Added accessibility related content (see 7.1). This document is equivalent to ISO 9241-210.2019 Ergonomics of human-system interaction Part 210.Human-centered interactive systems design". Please note that some of the contents of this document may involve patents. The issuing organization of this document does not assume the responsibility for identifying patents. This document was proposed and coordinated by the National Technical Committee on Ergonomics Standardization (SAC/TC 7). This document was drafted by. China National Institute of Standardization, Midea Group Co., Ltd., Shandong Xiansiqi Intelligent Technology Co., Ltd., Zhengzhou State University, Xiamen Yesheng Electric Co., Ltd., Anji Weiyu Furniture Co., Ltd., Dalian Maritime University, Shanghai Aircraft Design and Research Institute, Beijing Lianhe He University, Guangdong Zhongtai Furniture Group Co., Ltd., Zhongbiao Energy Efficiency Technology (Beijing) Co., Ltd., Beijing University of Aeronautics and Astronautics, Hisense Air Conditioning Co., Ltd. Ltd., Capital University of Economics and Business, Qingdao Haier Intelligent Technology R&D Co., Ltd., Ningbo Fotile Kitchenware Co., Ltd., Hangzhou Robam Electric Appliances Co., Ltd., Inner Mongolia Power Investment Energy Co., Ltd., State Power Investment Group Science and Technology Research Institute Co., Ltd., Industry and Information Technology The Fifth Electronic Research Institute of the Ministry of Industry and Information Technology, Beijing Jinfa Technology Co., Ltd., Li Ning (China) Sporting Goods Co., Ltd., Nanjing Wellhome Home Furnishing Co., Ltd. Co., Ltd., SDIC Zhongbiao Quality Infrastructure Research Institute Co., Ltd., Midea Group (Shanghai) Co., Ltd., Zhongbiao Energy Efficiency Technology (Qingdao) Co., Ltd. company. The main drafters of this document are. Hu Huimin, Liu Zhengjie, Li Yinxia, Zhang Zhe, Niu Wenlei, Rao Xiao, Ran Linghua, Chen Lin, Zhang Xin, Dong Dayong, Zhao Chaoyi, Wang Rui, Ge Meng, Ye Qinci, Du Hui, Yang Aiping, Wang Jie, Du Junmin, Yang Fan, Luo Ling, Wang Zhongting, Wu Haimei, Wang Wenli, Cheng Weixiang, Bie Qingfeng, Yu Cailing, Yu Guitao, Zhong Suping, Xu Changyou, Guo Suyu, Shen Feng, Chen Gang, Zhu Liangbiao, Zhao Qichao, Wang Chunjun, Wei Bo, Song Yunna, Wu Shi, Liu Ting, Chen Jian, Zhang Yue, Liu Yiwei, Feng Caiyun, Wen Yanbin, Chen Kai, Zhang Chaoran, Shao Jinpeng, Zhou Dongdong, Chu Junpeng, Tian Hao, Chu Liqing, Sun Shaoshan, Bao Jianjun, Zhang Qiuxia, Li Hongrui, and Dong Weiqian. The previous versions of this document and the documents it replaces are as follows. --First published in.2003 as GB/T 18976-2003; --This is the first revision.IntroductionGB/T 18978 ergonomics national standards correspond to ISO 9241 international standards and originally consisted of 17 parts. This series of standards provides the ergonomic requirements for office work using visual display terminals. During the review of international standards, the ISO 9241 series of international standards The standard has been significantly revised to expand its scope, incorporate other relevant standards and make it more user-friendly. The general title of ISO 9241 is “Human-Systems The general title and scope of ISO 9241 and ISO /TC 159/SC 4 remain the same. After the adjustment, the series of standards composed of multiple parts are numbered with "hundred", among which the 100 series is the software interface, the.200 series is Human-centered design, 300 series involves visual displays, 400 series involves physical input devices, etc. Others not included in the "Hundred" series The ISO 9241 series of standards still use the old numbering. For example, national standards that are equivalent to ISO 9241-11.2018 still use the old numbering. GB/T 18978.11. Corresponding to the ISO 9241 series of standards, the GB/T 18978 "Hundred" series of standards is planned to consist of the following series. --100 Series. Software Ergonomics. The purpose is to identify processes and methods related to software ergonomics. --200 Series. Human-Centered Design. The goal is to provide a human-centered design principle and Activities provide requirements and suggestions. --300 Series. Displays and Display-Related Hardware. The purpose is to provide methods for the ergonomic design and evaluation of visual displays. laws, compliance measures and guidelines. --400 Series. Physical Input Devices. The purpose is to provide ergonomic design criteria, selection procedures, and testing for input and output devices. and assessment methods. --500 Series. Workspace. The purpose is to provide ergonomic principles and methods for the design of interactive system space environments. --600 Series. Environmental Ergonomics. The purpose is to provide environmental ergonomics requirements and the impact of the environment on people. --700 Series. Control Rooms. The purpose is to provide requirements, recommendations and guidance for the ergonomic design and assessment of control room spaces. --900 Series. Haptics and Tactile Interactions. The purpose is to provide guidance for the design and evaluation of haptic and tactile ergonomic interactions. Human-centered design is an approach to the development of interactive systems that aims to apply human factors/human The knowledge and methods of ergonomics and usability make systems usable and useful. This approach increases effectiveness and efficiency and improves human well-being. well-being, user satisfaction, accessibility and sustainability, and reduce the potential negative impacts on human health, safety and performance during use. There is a wealth of knowledge in human factors/ergonomics and usability on how to effectively organize and apply human-centered design. This document is intended to provide this information to help those responsible for managing the hardware and software design and upgrade processes identify and plan timely and effective human-based Design activities for the center. The human-centered design approach described in this document is a complement to existing system design methods. methodologies, such as object-oriented, waterfall, and rapid application development. Since ISO 13407 was developed and has been used for ten years, human-centered design principles and related activities have not been substantially improved. This document reflects this by providing requirements and recommendations. Ergonomics of human-system interaction Part 210.Human-centered interactive systems design1 ScopeThis document provides requirements for human-centered design principles and activities through the full life cycle design of computer-based interactive systems. This document is intended primarily for use by those who manage the design process and focuses on improving the performance of hardware and software components of interacting systems. Methods for human-system interactivity. Note. Computer-based interactive systems vary in size and complexity. Examples. finished (shrink-wrapped) software products, customs office systems, systems, process control systems, automated banking systems, websites and applications, as well as consumer products such as vending machines, mobile phones and digital televisions. In this document, these systems are collectively referred to as products, systems, or services, but for convenience, only one of these terms is sometimes used. This document provides an overview of human-centered design activities. It does not describe in detail the methods and techniques required for human-centered design, nor does it describe the The relevant health and safety issues are not addressed in detail. While this document addresses the planning and management of human-centred design, it does not cover project All aspects of management. Because this document is intended primarily for use by those responsible for planning and managing interactive system design and development projects, it is limited to the essentials. It is important to discuss technical issues of human factors and ergonomics in some depth so that these individuals can understand their relevance and importance in the overall design process. This document also provides a framework for human factors and usability professionals involved in human-centered design. Other parts of ISO 9241 Many international standards, such as ISO 6385 and ISO 6385, provide more detailed information on human factors/ergonomics, usability and accessibility. A detailed introduction explains the basic principles of ergonomics. The requirements and recommendations given in this document are helpful to all parties involved in human-centered design and development. Appendix B provides a An evaluation checklist that can be used to claim compliance with this document.2 Normative referencesThis document has no normative references.3 Terms and definitionsThe following terms and definitions apply to this document. 3.1 Accessibility The user group with the broadest range of needs, characteristics and capabilities who uses products, systems, services, environments and facilities in specific usage contexts The degree to which a specific goal is achieved. Note. Usage scenarios include direct use or use with the support of assistive technology. [Source. ISO 9241-112.2017, 3.15] 3.2 context of use A combination of users, goals, tasks, resources, and environment. NOTE. “Environment” in the context of use includes the technical, physical, social, cultural, and organizational environment. ......Tips & Frequently Asked Questions:Question 1: How long will the true-PDF of GB/T 18978.210-2024_English be delivered?Answer: Upon your order, we will start to translate GB/T 18978.210-2024_English as soon as possible, and keep you informed of the progress. The lead time is typically 4 ~ 6 working days. The lengthier the document the longer the lead time.Question 2: Can I share the purchased PDF of GB/T 18978.210-2024_English with my colleagues?Answer: Yes. The purchased PDF of GB/T 18978.210-2024_English will be deemed to be sold to your employer/organization who actually pays for it, including your colleagues and your employer's intranet.Question 3: Does the price include tax/VAT?Answer: Yes. 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