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GB/T 32168-2015 English PDF

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GB/T 32168-2015: The specification for online service of administrative service centre
Status: Valid
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GB/T 32168-2015209 Add to Cart 3 days The specification for online service of administrative service centre Valid

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GB/T 29632   GB/T 36683   GB/T 36684   GB/T 32169.2   GB/T 32169.1   

Basic data

Standard ID: GB/T 32168-2015 (GB/T32168-2015)
Description (Translated English): The specification for online service of administrative service centre
Sector / Industry: National Standard (Recommended)
Classification of Chinese Standard: A12
Classification of International Standard: 01.040.03
Word Count Estimation: 10,156
Date of Issue: 2015-10-12
Date of Implementation: 2016-05-01
Quoted Standard: GB/T 21061
Regulation (derived from): National Standard Announcement 2015 No.32
Issuing agency(ies): General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, Standardization Administration of the People's Republic of China
Summary: This Standard specifies the basic principles of Administrative Service Center Online service, service delivery, service assurance and evaluation improvements. This Standard applies to the construction and management at all levels of government services online services center.

GB/T 32168-2015: The specification for online service of administrative service centre

---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
(Administrative Service Center Online service specification) ICS 01.040.03 A12 National Standards of People's Republic of China Administrative Service Center Online service specification Issued on. 2015-10-12 2016-05-01 implementation Administration of Quality Supervision, Inspection and Quarantine of People's Republic of China Standardization Administration of China released

Table of Contents

Preface Ⅰ 1 Scope 1 2 Normative references 1 3 Terms and definitions 4 Basic Principles 4.1 Openness 2 4.2 Security 2 Ease of use 2 4.3 4.4 Timeliness 2 4.5 Compatibility 2 4.6 Comprehensive 2 5 3 Service Provider 5.1 General 3 5.2 Information Disclosure Service 3 5.3 online check service 3 Opinion Interactive Services 4 5.4 6 5 Service Guarantee 6.1 Information and System Security 5 6.2 Data Records Management 5 6.3 5 reminder warning More than 6.4-channel interaction 5 6.5 CA digital certificate 5 6.6 electronic license 6 6.7 episodic Service 6 Special Populations 6 6.8 Service Evaluation and Improvement 6 7 7.1 Evaluation mode 6 7.2 Evaluation Content 6 7.3 Evaluation Results 6 7.4 Continuous Improvement 6 Reference 7

Foreword

This standard was drafted in accordance with GB/T 1.1-2009 given rules. This standard by the National Standardization Technical Committee Service (SAC/TC264) and focal points. This standard drafting units. China National Institute of Standardization, Zhenjiang government service management office, Zhenjiang Standards Association, Shenzhen City government Service management office. The main drafters of this standard. Qi new Asia, Jiangnai Ping, Yang Shuo, Li Han, Zhang Min, Dai Hongyan, just off the text. Administrative Service Center Online service specification

1 Scope

This standard specifies the basic principles of Administrative Service Center Online service, service delivery, service assurance and evaluation improvements. This standard applies to the construction and management at all levels of government services online service center.

2 Normative references

The following documents for the application of this document is essential. For dated references, only the dated version suitable for use herein Member. For undated references, the latest edition (including any amendments) applies to this document. GB/T 21061 national e-government network technology and operational management practices

3 Terms and Definitions

The following terms and definitions apply to this document. 3.1 Administrative Service Center administrativeservicecentre Administrative Service Center Local governments established centralized handling the administrative licensing within the purview of the present level of government, administrative payments, administrative confirmation, administrative levy Income and comprehensive management services to other service items. [GB/T 32170.1, Definition 3.1] 3.2 Stationed department thedepartmentintotheservicecentre Into the Administrative Service Center (3.1) to provide administrative licenses, and other government public services for natural persons, legal persons and other organizations The relevant departments and service units. 3.3 Administrative Service Center entity hall entityadministrativeservicelobby Administrative Service Center (3.1) site offers all kinds of places comprehensive government services. 3.4 Administrative Service Center Online Hall onlinelobbyofadministrativeservicecentre Administrative Service Center (3.1) offers a variety of integrated government services through the network platform digital virtual space. 3.5 Scene-service scene-modeservice Concise, image navigation, animated simulation entity handling hall scene, create virtual work environments for clients mention Experience for online services.
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