GB/T 30445-2013 English PDFUS$494.00 · In stock
Delivery: <= 3 days. True-PDF full-copy in English will be manually translated and delivered via email. GB/T 30445-2013: Assessment service for people in work and organizational settings -- Requirements for service providers Status: Valid
Basic dataStandard ID: GB/T 30445-2013 (GB/T30445-2013)Description (Translated English): Assessment service for people in work and organizational settings -- Requirements for service providers Sector / Industry: National Standard (Recommended) Classification of Chinese Standard: A12 Classification of International Standard: 03.180 Word Count Estimation: 25,269 Adopted Standard: ISO 10667-2-2011, IDT Regulation (derived from): National Standards Bulletin 2013 No. 27 Issuing agency(ies): General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, Standardization Administration of the People's Republic of China Summary: This standard specifies: a) in the selection process and assessment tools, integration, implementation and evaluation, etc. to give customers advice to help customers and to be assessed and other stakeholders to communicate. b) for the interpretation of a GB/T 30445-2013: Assessment service for people in work and organizational settings -- Requirements for service providers---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order. Assessment service for people in work and organizational settings. Requirements for service providers ICS 03.180 A12 National Standards of People's Republic of China Serving staff assessment service provider requirements (ISO 10667-2.2011Assessmentservicedelivery-Proceduresandmethods Part 2. Requirementsforserviceproviders, IDT) Issued on. 2013-12-31 2014-12-01 implementation Administration of Quality Supervision, Inspection and Quarantine of People's Republic of China Standardization Administration of China released Table of ContentsIntroduction Ⅲ Introduction Ⅳ 1 Scope 1 2 Terms and definitions 1 3 agreement was signed 4 4 Pre-assessment process 5 7 5 Evaluation Service Delivery 6 assessment services visit 11 Appendix A (informative) the rights and obligations of assessors. guidelines and expectations 12 Annex B (informative) Supplementary information about the assessment tool and process technology file 14 Annex C (informative) Analysis and interpretation of the results of supplemental information 16 Supplementary Information Appendix D (informative) the assessment report 17 References 18ForewordThis standard was drafted according to GB/T 1.1-2009 given rules. This standard uses the translation method identical with ISO 10667-2.2011 Flow "Assessment service delivery and institutional settings in personnel evaluation Processes and methods - Part 2. Service providers require. " The editorial changes made the following standards. Processes and methods of international standard name "Assessment service delivery and institutional settings in staff assessment - Part 2. Service Provider Suppliers claim "to" service personnel to assess requirements for service providers. " This standard by the National Standardization Technical Committee of Psychological Counseling Services Sub-Committee (SAC/TC264/SC1) and focal points. This standard drafting units. China National Institute of Standardization. The main drafters of this standard. Hou Fei, Liu into the ocean, Cao Lili, Yang Shuo, Wan Jun, Li Han, Zeng Yi, Wangshi Chuan, Zhang Yuchen.Introduction0.1 General The criteria for assessing service delivery process provides an empirical, measurable focus will help organizations and institutions more effectively Use assessment tools to the introduction of better employment policy, personal potential development staff to enhance their well-being, maintaining harmonious labor relations. This standard Delivery will promote norms for fair assessment services. This standard will enhance the authorities, other government agencies and society as a whole for the assessment of service The trust services. The standard for service providers to provide a detailed, concise guide specification, the following ways to ensure that all stakeholders recognize the Quality assessment of potential effects of activities may be achieved. --- Define the processes and methods of quality assessment activities; --- Evaluation process to ensure consistency; --- Assess the quality of service to be properly evaluated. However, the present standard user the ability to vary the standardization in the field of vocational assessment activities for individual, team or organization stream The level of understanding and familiarity with the process and methods vary widely. Therefore, for the convenience of all users and to guide its use, it will focus on the introduction of the medium Shao development purposes of this standard and frame structure. 0.2 Standard features This standard for assessment services to individuals, teams and organizations close. This standard is intended to promote good practice and encourage the customer and The working relationship between the service provider clearly, and its function is to assess the service delivery process of a service provider to provide practical guidance. This standard describes not only prior to the assessment of service delivery, the delivery process after the delivery obligations and responsibilities and service providers, but also put forward The rights and responsibilities of the assessor is to assess the results of the recipient and other assessment services participants. Figure 1 of the relevant parties in the evaluation process of service delivery The relationship that may exist are described. Note. Assessment of the parties involved in the service delivery process play different roles, various mutual relations between them established evaluation services throughout the entire process. In addition, a participant may play multiple roles. For example, the assessment may be customers, the service provider may also be customers. Career planning consultation Consultation service, to be assessed due later to become customer service; the same is provided by an external supplier of services or by the institution to assess the institution Internal HR team. a definition of the different roles, see "2 Terms and definitions." Figure 1 assessment services during the different roles 0.3 standard target users This standard provides assessment services to the hope that by improving processes and collaborative assessment services to ensure the effectiveness of the service provider and customer use. Refers to the work of service providers and institutional environment assessment service providers, including internal and external service providers as customer staff Ministry service providers. Customer means an individual or organization for individuals or an organization seeking to evaluate the service. This standard is intended to promote good practice assessment services, encourage between customer service and establish a standardized assessor partnership. In the present Standard, Appendix A defines the rights and responsibilities are evaluated in the evaluation of service delivery in person. 0.4 Other stakeholders In addition to the service provider, the customer and to be assessed, other stakeholders include. a) end-use mechanism to assess the results of the strategic or operational decisions assessment service participants, such as the use of assessment services to carry out the election Pull hiring managers using the assessment service to develop a succession plan office or agency talent management human resources manager, the use of assessment Estimated administrative services manager to deploy a merger or acquisition. b) intermediaries or indirect users, including but not limited to. 1) evaluation process developers or subcontractors; 2) Executive Search, coaches, re-employment of consultants; 3) license or certification assessment bodies; 4) vocational training or education program evaluators; 5) decision-makers, such as policy-makers to assess the human resource managers, trade unions participate in the assessment process and policy making, as well as Such as professional bodies, regulators and other external dependency assessment policy makers. Assess the type of service covered by the standard 0.5 This standard covers the following processes and methods of assessment services. a) assess the individual level, such as interviews, career guidance, deep senior executive of the training, career development, selection, promotion planning; b) assess the level of the team, such as the assessment team aims to enhance the overall level of teamwork and performance against; c) assess institutional level, such as employee satisfaction (data reflect the level of institution), as a result of mergers or acquisitions corporate culture Change of the level of staff dedicated business unit. This standard covers the whole life cycle assessment of the employment service delivery. Employment Career various aspects of its life cycle include. --- Hiring and selection; --- Career guidance or vocational guidance; --- Re-employment guidance; --- Personal development and training; --- Promotion program; --- Employment and retirement plans. Organization and implementation of standard 0.6 To ensure the effectiveness of standards and for customers and service providers of the applicability of the assessment service processes can be divided into the following four stages. --- Stage agreement was signed; --- Pre-assessment stage; --- Assess the delivery stage; --- Assessment services visit stage. This standard employment career for the purpose of selecting service providers who provide the technical basis for service providers to meet customer choice and Needs to provide technical support. For more than four stages, by present standards are four separate chapter of the specification (namely the "agreement was signed 3", "4 pre-assessment stream Cheng "," 5 to assess service delivery "and" 6 Assessment Services visit "). a) "agreement was signed" (Chapter 3) gives the responsibility and obligation of the service provider, and the format and protocol service agreement shall be related to Content set forth requirements. b) "pre-assessment process" (Chapter 4) The main contents include. 1) to determine the content and methods of assessment services, based on a clear assessment evaluation services, and forecast assessment services generated effect; 2) determine the assessment of the service delivery process if there is need to harmonize the demands of the conflict; 3) a clear assessment of Developing the services, enter into a written contract or agreement between the customer and the service provider. c) "Assessment Service Delivery" (Chapter 5) shows the preparation and assessment services at all stages of service delivery requirements. d) "Assessment Service Returning" (Chapter 6) gives the service requirements after completion of the assessment, including through the implementation process to determine the assessment summary Assessment results and effects is consistent with the assessment of needs, assess whether the target is reached, and whether the assessment process needs improvement. Serving staff assessment service provider requirements1 ScopeThis standard is for individuals, groups or institutions proposed requirements and guidance based service provider of assessment services for occupational purposes, include. a) in the selection process and assessment tools, integration, such as the implementation and evaluation to give customers advice to help its customers and being evaluated He stakeholder communication; b) for the interpretation and reporting of results of the assessment; c) The evaluation process and the protection of information and personal data to be assessed; d) the service provider and its staff of professional competence and ethics; e) the decision-making institution-building, such as training, team building, shaping and other cultural institutions. This standard also contains the same time for the use of evaluation results, complete the following career-related activities of the service provider's guidance, including but not Limited to. --- Hiring decisions, such as staff recruitment, selection, development, appraisal, promotion, termination, transfer and mobilization; --- Career decision-making, such as candidates, training, guidance, vocational rehabilitation, introduce recommendations; --- Team decisions, such as training and development, team building; --- Agency decision-making, such as institutions optimization, cultural construction, corporate mergers and acquisitions. This standard does not contain technical content. Assessment services for the evaluation of processes and tools to evaluate should serve the purpose, based on the use of measurement tools and the applicability of the letter Degree, special needs validity, consistency and standardization, as well as being evaluated in the impact assessment and other activities operability, acceptability and effectiveness Factors taken into account. Note 1. For the customer requirements can be found in ISO 10667-1. Note 2. Guidance examples of occupations can be found by reference. Note 3. Additional information on the tools and processes for the assessment of the technical documentation can be found in Appendix B. Given the specific requirements on the ability of the evaluator depend on the nature of the specific assessments, so this standard is not given. Note 4. Additional information on the analysis and interpretation of the results can be found in Appendix C.2 Terms and definitionsThe following terms and definitions apply to this document. 2.1 Protocol agreement Agreement on the content and implementation of the conditions of service between service providers and customers. Note. the contents of the agreement usually involves a detailed assessment of the service or product, duration, scope, ownership of intellectual property, and other expenses. 2.2 Assessment assessment For testing, evaluation being evaluated (individual or team) knowledge, skills, abilities and other characteristics associated with the occupation, and professional performance The range of methods and processes. ......Tips & Frequently Asked Questions:Question 1: How long will the true-PDF of GB/T 30445-2013_English be delivered?Answer: Upon your order, we will start to translate GB/T 30445-2013_English as soon as possible, and keep you informed of the progress. 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