GB/T 27908-2011 English PDF
Basic dataStandard ID: GB/T 27908-2011 (GB/T27908-2011)Description (Translated English): Performance improvement of management systems -- Guidelines for procedures and methodology for continual improvement Sector / Industry: National Standard (Recommended) Classification of Chinese Standard: A00 Classification of International Standard: 03.120.10 Word Count Estimation: 34,328 Date of Issue: 2011-12-30 Date of Implementation: 2012-02-01 Quoted Standard: GB/T 19000 Regulation (derived from): Announcement of Newly Approved National Standards No. 23 of 2011 Issuing agency(ies): General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, Standardization Administration of the People's Republic of China Summary: This standard is effective and efficient support to improve organizational performance management system provides a continuous improvement program and methodological guidelines for use by organizations with the following requirements: to provide customers with the products identified problems, and through consistent procedures to be solution, implement and manage groundbreaking projects, including changes to existing processes or misleading and daily management of new and different processes, development required in the future, with the daily management of different resources. This standard applies to all organizations, their management type, condition, size or unrelated to the product provided. This standard is intended to implement an effective and efficient through continuous improvement and improve organizational performance management system. GB/T 27908-2011: Performance improvement of management systems -- Guidelines for procedures and methodology for continual improvement---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order. Performance improvement of management systems. Guidelines for procedures and methodology for continual improvement ICS 03.120.10 A00 National Standards of People's Republic of China Management system performance improvement continuous improvement Procedures and methods Guide Issued on. 2011-12-30 2012-02-01 implementation Administration of Quality Supervision, Inspection and Quarantine of People's Republic of China Standardization Administration of China released Table of ContentsIntroduction Ⅲ Introduction Ⅳ 1 Scope 1 2 Normative references 1 3 Terms and definitions 4 Basic Concepts 3 4.1 Continuous Improvement Principle 3 3 4.2 Role of top management 4.3 Continuous Improvement Process 4 5 Continuous Improvement Management 5 5.1 Continuous Improvement topic 5 5.2 continual improvement mechanism 5 5.3 Continuous improvement of the environment 5 6 Continuous Improvement program 6 6.1 General 6 6.2 Program 7 7 continuous improvement of technology 12 12 7.1 Technical data for value class 20 7.2 Technical data for language classes Process 27 7.3 7.4 benchmarking 29ForewordThis standard was drafted in accordance with GB/T 1.1-2009 given rules. This standard is equivalent to using JISQ9024.2003 "performance improvement management system of continuous improvement procedures and methods Guide" (in English). This standard by the national quality management and quality assurance Standardization Technical Committee (SAC/TC151) and focal points. This standard is drafted by. China National Institute of Standardization. Participated in the drafting of this standard. Beijing University, Shenzhen Quality Management Excellence Institute, China Aerospace Standardization Institute, China quality Certification Center, Dalian Bao Chi Consulting. The main drafters of this standard. Gu Yan Jun, Ding Wenxing, Jiangyuan Ying, Xie law, Shen Bin, Wang Yu, Caoshao Jian.Introduction0.1 General In order to accomplish the organization's mission, to remain competitive and to achieve sustainable development, the organization needs to win its customers and other interested parties Which provide satisfactory products, to enhance the value of its existence. To do this, organizations need to adapt to environmental changes keenly, effectively and efficiently improve the whole Body performance, create higher customer value to meet customers and other interested parties' needs and expectations. Faced with the trend of diversification of the changing environment and customer needs were, and constantly improve the ability of continuous improvement to meet these requirements is particularly important To, and the development of increasingly differentiated products also need to improve the ability of continuous improvement. Therefore, improving the ability of the method of continuous improvement is important Nature has become more apparent. Methods to improve the acutely adapt to environmental changes and to improve the ability to meet customer and stakeholder needs and expectations, and will help to achieve. ---Customer Satisfaction; --- Quality, cost, and improve the synchronization of the production cycle; --- Performance improvements, such as increased revenue and expand market share. 0.2 Relationship with GB/T 19000 family of standards This standard can be used as effectively and efficiently manage the organization and operation based on GB/T 19001 and GB/T 19004 management system established Technical support is used. 0.3 and other management systems compatibility This standard is not designed for environmental management systems, occupational health and safety management system, financial management system, risk management system or other management Standard file system developed, but all organizations can use this technology as a standard support provided by the relevant management system performance improvement methods. Management system performance improvement continuous improvement Procedures and methods Guide1 ScopeThis standard is effective and efficient support to improve organizational performance management system provides a continuous improvement program and methodological guidelines, for there to Under the organization needs to use. --- Identify the problems in the product to customers, and to be addressed by the same procedure; --- Groundbreaking project implementation and management, including the introduction of changes to existing procedures or different and daily management of the new procedure; --- Development required in the future, with the daily management of different resources. This standard applies to all organizations, regardless of the type of its business, condition, size or product provided. Through the implementation of this standard is intended to have Efficacy and efficiency of continuous improvement, improve organizational performance management system.2 Normative referencesThe following documents for the application of this document is essential. For dated references, only the dated version suitable for use herein Member. For undated references, the latest edition (including any amendments) applies to this document. GB/T 19000 Quality management systems - Fundamentals and vocabulary (GB/T 19000-2008, ISO 9000.2005, IDT)3 Terms and DefinitionsGB/T 19000 and defined by the following terms and definitions apply to this document. When this standard definition GB/T 19000 is not the same, using the definition of the standard. This chapter defines the term, if there is in other terms and definitions are indicated by bold typeface. GB/T 19000 define the term, but also Marked in boldface, while in the back of the brackets labeled as GB/T 19000. The term can be used to boldface its full definition Instead. 3.1 Continuous improvement continualimprovement Continue to identify issues and solve problems, or continue to identify problems and to complete the task improvement achieved 3.2 Issue problem It must be clarified and resolved between reality and the goals set gap 3.3 CAUSE cause The situation may lead to a phenomenon 3.4 The root cause rootcause Many reasons, the causes leading to a phenomenon of the identified 3.5 Solve problems problemsolving Identify the root cause of the problem, develop measures to confirm and to take the necessary action and other activities ......Tips & Frequently Asked Questions:Question 1: How long will the true-PDF of GB/T 27908-2011_English be delivered?Answer: Upon your order, we will start to translate GB/T 27908-2011_English as soon as possible, and keep you informed of the progress. The lead time is typically 2 ~ 4 working days. 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