GB/T 24421.4-2023 English PDFUS$239.00 ยท In stock
Delivery: <= 3 days. True-PDF full-copy in English will be manually translated and delivered via email. GB/T 24421.4-2023: Guidelines for standardization of organizations in service sector - Part 4: Standard actualization and appraise Status: Valid GB/T 24421.4: Historical versions
Basic dataStandard ID: GB/T 24421.4-2023 (GB/T24421.4-2023)Description (Translated English): Guidelines for standardization of organizations in service sector - Part 4: Standard actualization and appraise Sector / Industry: National Standard (Recommended) Classification of Chinese Standard: A00 Classification of International Standard: 01.040.03 Word Count Estimation: 12,142 Date of Issue: 2023-03-17 Date of Implementation: 2023-03-17 Older Standard (superseded by this standard): GB/T 24421.4-2009 Issuing agency(ies): State Administration for Market Regulation, China National Standardization Administration GB/T 24421.4-2023: Guidelines for standardization of organizations in service sector - Part 4: Standard actualization and appraise---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order. ICS03:080:01 CCSA00 National Standards of People's Republic of China Replace GB/T 24421:4-2009 Guidelines for standardization work of service industry organizations Part 4: Standard implementation and evaluation Released on 2023-03-17 2023-03-17 Implementation State Administration for Market Regulation Released by the National Standardization Management Committee table of contentsPreface I Introduction II 1 Scope 1 2 Normative references 1 3 Terms and Definitions 1 4 Standard Implementation 1 5 Standard Implementation Evaluation 3 Appendix A (Informative) Service Industry Organization Standards Implementation Evaluation Report Format 6forewordThis document is in accordance with the provisions of GB/T 1:1-2020 "Guidelines for Standardization Work Part 1: Structure and Drafting Rules for Standardization Documents" drafting: This document is part 4 of GB/T 24421 "Guidelines for Standardization Work of Service Industry Organizations": GB/T 24421 has issued the following part: --- Part 1: General; --- Part 2: Standard system construction; --- Part 3: Standard preparation; --- Part 4: Standard implementation and evaluation; --- Part 5: Improvements: This document replaces GB/T 24421:4-2009 "Guidelines for Standardization of Service Industry Organizations Part 4: Standard Implementation and Evaluation", and Compared with GB/T 24421:4-2009, except for structural adjustment and editorial modification, the main technical changes are as follows: --- Added "General Principles" of "Standard Implementation" (see 4:1); ---Changed the relevant content in the "implementation procedures" (see 4:3, 3:3 of the:2009 edition); --- Added the content of the terms in the "Evaluation Principles" (see 5:1); --- Added "evaluation basis" (see 5:2); ---Changed the relevant content about evaluators in the "Standard Implementation Evaluation" (see 5:3:2, 4:2:1:2 of the:2009 version); --- Added "evaluation method" (see 5:4); ---Changed the content of the terms in the "evaluation content" (see 5:5, 4:2:2 of the:2009 version); --- Deleted "standard system evaluation" (see 4:3 of the:2009 edition); --- Added standard implementation evaluation report format (see Appendix A): Please note that some contents of this document may refer to patents: The issuing agency of this document assumes no responsibility for identifying patents: This document is proposed and managed by the National Service Standardization Technical Committee (SAC/TC264): This document was drafted by: Hebei Provincial Market Supervision Administration, Hebei Provincial Institute of Standardization, Shijiazhuang Eighth Hospital: The main drafters of this document: Guo Yongzhi, Jiang Xuebin, Dai Yongjun, Lu Yuan, Zhang Chunyuan, Du Yimin, Huo Hongyang: The previous releases of this document and the documents it replaces are as follows: ---It was first published as GB/T 24421:4-2009 in:2009: --- This is the first revision:IntroductionThe standardization work of service industry organizations is that service industry organizations establish a satisfactory To meet the organization's vision, mission, values and strategic needs of the standard system, formulate relevant standards, and through the operation of the standard system, the implementation of standards It is a standardization activity for continuous improvement and improvement through application and evaluation: GB/T 24421 is proposed to consist of five parts: --- Part 1: General: The purpose is to provide guidance for the standardization work of service industry organizations: --- Part 2: Construction of the standard system: The purpose is to provide guidance for the establishment of the standard system of service industry organizations: --- Part 3: Standard preparation: The purpose is to provide guidance for the establishment of standards for service industry organizations: --- Part 4: Standard implementation and evaluation: The purpose is to provide guidance for the implementation and evaluation of service industry organization standards: --- Part 5: Improvement: The purpose is to provide guidance for the improvement of the standardization work of service industry organizations: GB/T 24421 (all parts) "Guidelines for Standardization Work of Service Industry Organizations" has been issued and implemented since:2009: It has played a huge role in the standardization work of industry organizations, especially in establishing and improving the standard system for service industry organizations and improving the standardization of service industry organizations: The standardized management level provides a good guideline: It has greatly promoted the promotion and implementation of the national service industry standardization pilot work: GB/T 24421 (all parts) is a standard generally accepted by service industry organizations to carry out standardization work and establish a standard system: It is widely used in service industry standardization pilots, social management and public service standardization pilots, and service industry organizations: But at the same time, due to the national service With the rapid development of business economy, the business philosophy, management methods and technical means of service organizations have all changed: In:2015, the State Council The "Work Plan for Deepening Standardization Reform" was issued, and the National Standardization Management Committee issued "Enterprise Product and Service Standard Self-Declaration Disclosure and In:2017, the Standing Committee of the National People's Congress passed the new "Standardization of the People's Republic of China In:2018, eight departments including the State Administration for Market Regulation jointly issued the "Opinions on Implementing the Enterprise Standard "Top Runner" System"; In 2021, the Central Committee of the Communist Party of China and the State Council issued the "National Standardization Development Outline", which proposed "strengthening the standardization of the service industry, quality standards and In view of this, it is indeed necessary to revise and improve GB/T 24421:4 to continuously adapt to the development of standardization practice in the service industry new needs: This revision to GB/T 24421:4 considers the whole process of implementation and evaluation of service industry organization standards, and provides service industry organization standards The principles, procedures, methods, etc: of quasi-implementation system evaluation will help service industry organizations to better carry out standard implementation and evaluation, and improve standardization: work level: Guidelines for standardization work of service industry organizations Part 4: Standard implementation and evaluation1 ScopeThis document provides guidance on the implementation of standards for service organizations and the evaluation of standards implementation: This document is applicable to the implementation of standards and the evaluation of the implementation of standards in service industry organizations:2 Normative referencesThe contents of the following documents constitute the essential provisions of this document through normative references in the text: Among them, dated references For documents, only the version corresponding to the date is applicable to this document; for undated reference documents, the latest version (including all amendments) is applicable to this document: GB/T 24421:1 Guidelines for standardization work of service industry organizations Part 1: General principles GB/T 24421:2 Guidelines for standardization work of service industry organizations Part 2: Construction of standard system GB/T 24421:3 Guidelines for Standardization Work of Service Industry Organizations Part 3: Standardization3 Terms and DefinitionsThis document does not have terms and definitions that need to be defined:4 Standard implementation4:1 General principles 4:1:1 It is advisable to use the implementation plan and appropriate methods to systematically promote the implementation of the standard, so that the standard requirements can be incorporated into the business process and its related systems: 4:1:2 It is advisable to establish, implement, maintain and continuously improve the record management system, including the required process and their interactions: 4:1:3 The training system should be used to improve the ability of staff and promote the implementation and maintenance of key technologies and service standards: 4:1:4 It is advisable to classify and manage the implementation of all standards within the standard system, and evaluate the risks, impacts and business benefits of the implementation of various standards: 4:1:5 It is advisable to use questionnaires, observe business operations, check work records and training materials, and interview managers and important employees, etc: ways to collect information on the implementation of standards: Randomly check standard implementation results and control measures; review and evaluate standard implementation performance; Initiate and monitor corrective measures, establish a continuous supervision and inspection system and a regular evaluation system: 4:1:6 It is advisable to adhere to the systematic principle, make overall plans, and carry out in a planned and step-by-step manner: In the process of implementing standards, attention should be paid to the differences between related standards: Coordination, all service standards should be implemented as a whole to ensure the overall effect of standard implementation: 4:1:7 It is advisable to adhere to the principle of effectiveness, and take ensuring safety, protecting the environment, and promoting the healthy development of service industry organizations and the entire industry as the primary goals mark: The implementation of standards should be adapted to local conditions, focusing on actual results and maximizing benefits: 4:1:8 The principle of continuity should be adhered to, the implementation of standards should ensure that all links meet the requirements of the standards, and the implementation methods should be continuously improved to enhance the implementation Effect: ......Tips & Frequently Asked Questions:Question 1: How long will the true-PDF of GB/T 24421.4-2023_English be delivered?Answer: Upon your order, we will start to translate GB/T 24421.4-2023_English as soon as possible, and keep you informed of the progress. The lead time is typically 1 ~ 3 working days. The lengthier the document the longer the lead time.Question 2: Can I share the purchased PDF of GB/T 24421.4-2023_English with my colleagues?Answer: Yes. The purchased PDF of GB/T 24421.4-2023_English will be deemed to be sold to your employer/organization who actually pays for it, including your colleagues and your employer's intranet.Question 3: Does the price include tax/VAT?Answer: Yes. Our tax invoice, downloaded/delivered in 9 seconds, includes all tax/VAT and complies with 100+ countries' tax regulations (tax exempted in 100+ countries) -- See Avoidance of Double Taxation Agreements (DTAs): List of DTAs signed between Singapore and 100+ countriesQuestion 4: Do you accept my currency other than USD?Answer: Yes. If you need your currency to be printed on the invoice, please write an email to Sales@ChineseStandard.net. In 2 working-hours, we will create a special link for you to pay in any currencies. Otherwise, follow the normal steps: Add to Cart -- Checkout -- Select your currency to pay.Question 5: Should I purchase the latest version GB/T 24421.4-2023?Answer: Yes. Unless special scenarios such as technical constraints or academic study, you should always prioritize to purchase the latest version GB/T 24421.4-2023 even if the enforcement date is in future. Complying with the latest version means that, by default, it also complies with all the earlier versions, technically. |
