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GB/T 18789.3-2016 English PDF

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US$259.00 · In stock
Delivery: <= 3 days. True-PDF full-copy in English will be manually translated and delivered via email.
GB/T 18789.3-2016: Information technology -- General specification for automated teller machine -- Part 3: Service
Status: Valid

Standard ID	USD	BUY PDF	Lead-Days	Standard Title (Description)	Status
GB/T 18789.3-2016	259	Add to Cart	3 days	Information technology -- General specification for automated teller machine -- Part 3: Service	Valid

Similar standards

GB/T 38633 GB/T 38666 GB/T 38672 GB/T 18789.2 GB/T 18789.4 GB/T 18789.5

Basic data

Standard ID: GB/T 18789.3-2016 (GB/T18789.3-2016)
Description (Translated English): Information technology -- General specification for automated teller machine -- Part 3: Service
Sector / Industry: National Standard (Recommended)
Classification of Chinese Standard: L67
Classification of International Standard: 35.240.40
Word Count Estimation: 13,162
Date of Issue: 2016-08-29
Date of Implementation: 2017-03-01
Regulation (derived from): National Standard Announcement 2016 No.14
Issuing agency(ies): General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, Standardization Administration of the People's Republic of China

GB/T 18789.3-2016: Information technology -- General specification for automated teller machine -- Part 3: Service

---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Information technology - General specification for automated teller machine - Part 3. Service ICS 35.240.40 L67 National Standards of People's Republic of China Information technology - Automatic teller machines - Specification Part 3. Services Part 3. Service 2016-08-29 released 2017-03-01 implementation General Administration of Quality Supervision, Inspection and Quarantine of the People 's Republic of China China National Standardization Management Committee released Directory Preface I 1 Scope 1 2 normative reference document 1 3 Terms and definitions 1 4 acronym 1 5 request 1 6 Service Type 4 Process and processing requirements 8 Service Mission Implementation 9 9 reserves 10 10 Service Response 10

Foreword

GB/T 18789 "Information Technology Automatic Teller Machine General Specification" is divided into three parts. - Part 1. Equipment; - Part 2. Security; Part 3. Service. This part is Part 3 of GB/T 18789. This part is drafted in accordance with the rules given in GB/T 1.1-2009. Please note that some of the contents of this document may involve patents. The issuer of this document does not assume responsibility for the identification of these patents. This part of the National Information Technology Standardization Technical Committee (SAC/TC28) proposed and centralized. This part of the drafting unit. Beijing trillion peacekeeping (Group) Co., Ltd., Shanghai Financial Equipment Association, Shenzhen City, Chi Fei Technology Limited Company, Qingdao Lianxin High-tech Co., Ltd., Nantian Electronic Information Industry Co., Ltd., Great Wall Information Financial Equipment Co., Ltd., China Electronic Technology Standardization Research Institute, Shanghai Guao Electronic Technology Co., Ltd., Beijing trillion peacekeeping self-service equipment Technology Co., Ltd., the world (Shanghai) Investment and Development Co., Ltd., Shanghai Ze Yang Intelligent Technology Co., Ltd., Beijing Productivity Promotion Center, Beijing Weitai Minghui Information Technology Co., Ltd., Beijing Four Seas Hengsheng Technology Co., Ltd., the number of Science and Technology Co., Ltd., Tianjin Bo Yang Technology Co., Ltd., Shandong New Northern Information Technology Co., Ltd., Oriental Communications Co., Ltd., Zhuhai Huijin Technology Co., Ltd., Guangdong Guangji Optoelectronics Technology Co., Ltd. the company. This part of the main drafters. Fan Hongjun, Wang Hong, Xu Jiangwei, Chen Chongjun, Fan Xing, Ma Zheng, Cheng Xiaofei, Zhang Ping, Xia Yong, Zhang Heng, Chen Jinling, Wu Yishan, Jiang Lihua, Cao Kongjiang, Yao Jianwei, Zhang Yuangang, Gao Qian, Wen Lei, Qin Guoming, Li Ronghuan, Li Hua, field field. Information technology - Automatic teller machines - Specification Part 3. Services

1 Scope

This part of GB/T 18789 specifies the requirements, service type, process and processing requirements of the ATM service. Implementation, reserve, maintenance service response. This section applies to all types of ATMs. Other related product standards can also refer to the implementation.

2 normative reference documents

The following documents are indispensable for the application of this document. For dated references, only the dated edition applies to this article Pieces. For undated references, the latest edition (including all modifications) applies to this document. General rules for after - sales service of industrial products GB/T 16784 GB/T 16784.2 Industrial products after - sales service Part 2 maintenance Information technology - Generic specification for automatic teller machines - Part 1. Equipment GB/T 18789.1

3 terms and definitions

The following terms and definitions apply to this document. 3.1 Service service Before and after the sale of the product, in order to meet the needs of customers, suppliers and customers to contact the activities of the results produced. 3.2 Service provided servicedelivery The content of the service provided by the supplier to the customer.

4 abbreviations

The following abbreviations apply to this document. ATM. automatic teller machine (automatictelermachine) ATMC. ATM control software (automatedtelermachinecontrolsoftware) ATMP. automatedtelermachinefront-endprocessing system

5 request

5.1 Installation of basic requirements 5.1.1 Installation environment ATM installation, use of the environment, should meet the requirements of GB/T 18789.1. ......

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Tips & Frequently Asked Questions:

Question 1: How long will the true-PDF of GB/T 18789.3-2016_English be delivered?

Answer: Upon your order, we will start to translate GB/T 18789.3-2016_English as soon as possible, and keep you informed of the progress. The lead time is typically 1 ~ 3 working days. The lengthier the document the longer the lead time.

Question 2: Can I share the purchased PDF of GB/T 18789.3-2016_English with my colleagues?

Answer: Yes. The purchased PDF of GB/T 18789.3-2016_English will be deemed to be sold to your employer/organization who actually pays for it, including your colleagues and your employer's intranet.

Question 3: Does the price include tax/VAT?

Answer: Yes. Our tax invoice, downloaded/delivered in 9 seconds, includes all tax/VAT and complies with 100+ countries' tax regulations (tax exempted in 100+ countries) -- See Avoidance of Double Taxation Agreements (DTAs): List of DTAs signed between Singapore and 100+ countries

Question 4: Do you accept my currency other than USD?

Answer: Yes. If you need your currency to be printed on the invoice, please write an email to Sales@ChineseStandard.net. In 2 working-hours, we will create a special link for you to pay in any currencies. Otherwise, follow the normal steps: Add to Cart -- Checkout -- Select your currency to pay.