|
US$519.00 ยท In stock
Delivery: <= 5 days. True-PDF full-copy in English will be manually translated and delivered via email.
GB/T 33359-2016: Specification for services of quality supervision, inspection and quarantine hotline
Status: Valid
| Standard ID | Contents [version] | USD | STEP2 | [PDF] delivered in | Standard Title (Description) | Status | PDF |
| GB/T 33359-2016 | English | 519 |
Add to Cart
|
5 days [Need to translate]
|
Specification for services of quality supervision, inspection and quarantine hotline
| Valid |
GB/T 33359-2016
|
PDF similar to GB/T 33359-2016
Basic data | Standard ID | GB/T 33359-2016 (GB/T33359-2016) | | Description (Translated English) | Specification for services of quality supervision, inspection and quarantine hotline | | Sector / Industry | National Standard (Recommended) | | Classification of Chinese Standard | A12 | | Classification of International Standard | 03.080.01 | | Word Count Estimation | 26,282 | | Date of Issue | 2016-12-13 | | Date of Implementation | 2017-07-01 | | Regulation (derived from) | National Standard Announcement No.314 of 2016 | | Issuing agency(ies) | General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China, Standardization Administration of the People's Republic of China | GB/T 33359-2016: Specification for services of quality supervision, inspection and quarantine hotline
---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Specification for services of quality supervision, inspection and quarantine hotline
ICS 03.080.01
A12
National Standards of People's Republic of China
Quality inspection report handling hotline service specification
2016-12-13 released
2017-07-01 implementation
General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China
China National Standardization Management Committee released
Directory
Preface III
1 Scope 1
2 normative reference document 1
3 Terms and definitions 1
4 General requirements 2
5 Service Provider 2
6 Service implementation 4
7 Service evaluation and improvement 9
Appendix A (Normative Appendix) Reporting Complaint Risk Information Classification and Disposal Requirements 10
Appendix B (informative) Service terms 13
Appendix C (Normative Appendix) Service Staff Arms Mark 15
Appendix D (normative) Institutional logo 16
Appendix E (informative) Advisory Processing Table 18
Appendix F (informative appendix) Complaint handling filing table 19
Appendix G (informative appendix) Report processing filing table 20
Reference 21
Foreword
This standard is drafted in accordance with the rules given in GB/T 1.1-2009.
This standard is proposed by the State Administration of Quality Supervision, Inspection and Quarantine.
This standard is under the jurisdiction of the National Service Standardization Technical Committee (SAC/TC264).
The drafting of this standard unit. China Institute of Standardization.
The main drafters of this standard. Hou Fei, Cao Lili, Zeng Yi, Cheng Yonghong, Li Han, Yang Shuo, Zhang Yuchen, Wan Fujun, Jin Zongzhen.
Quality inspection report handling hotline service specification
1 Scope
This standard specifies the overall requirements for quality inspection and disposal of hotline services, as well as service providers, service implementation, service evaluation and improvement
content.
This standard applies to all levels 12365 reporting disposal (command) center.
2 normative reference documents
The following documents are indispensable for the application of this document. For dated references, only the dated edition applies to this article
Pieces. For undated references, the latest edition (including all modifications) applies to this document.
Evaluation of Government Hotline Service in GB/T 33357-2016
3 terms and definitions
The following terms and definitions apply to this document.
3.1
Quality inspection report disposal hotline qualitysupervision, inspectionandquarantinehotline
The national quality and technical supervision and inspection and quarantine system of advice, complaints, reporting handling command system.
3.2
Quality inspection report disposal hotline service servicesofqualitysupervision, inspectionandquarantinehotline
Relying on the quality inspection report disposal hotline (3.1) for the organization and the individual provided by the service.
3.3
12365 Report handling center 12365reportanddisposalcenter
12365 Report Disposal Command Center 12365reportanddisposalcommandingcenter
Implementation of the quality inspection report processing hotline service (3.2) of the organization.
3.4
Party client
An organization or individual who accepts a quality inspection and disposal hotline service (3.2).
3.5
Complaints
The parties (3.4) are subject to damage to their own interests, and the cause of the damage belongs to the product and administrative licensing items of the quality control department,
Quality inspection report disposal hotline (3.1) to make the demands of the act.
3.6
Report informofanoffense
Party (3.4) report to the quality inspection report hotline (3.1), expose the product or service quality violation or illegal facts or provide relevant
Clue behavior.
3.7
Access rate
(3.1) The number of the hotline (3.1) is actually the proportion of the total number of the hotline (3.1) reported.
Tips & Frequently Asked Questions:Question 1: How long will the true-PDF of GB/T 33359-2016_English be delivered?Answer: Upon your order, we will start to translate GB/T 33359-2016_English as soon as possible, and keep you informed of the progress. The lead time is typically 3 ~ 5 working days. The lengthier the document the longer the lead time. Question 2: Can I share the purchased PDF of GB/T 33359-2016_English with my colleagues?Answer: Yes. The purchased PDF of GB/T 33359-2016_English will be deemed to be sold to your employer/organization who actually pays for it, including your colleagues and your employer's intranet. Question 3: Does the price include tax/VAT?Answer: Yes. Our tax invoice, downloaded/delivered in 9 seconds, includes all tax/VAT and complies with 100+ countries' tax regulations (tax exempted in 100+ countries) -- See Avoidance of Double Taxation Agreements (DTAs): List of DTAs signed between Singapore and 100+ countriesQuestion 4: Do you accept my currency other than USD?Answer: Yes. If you need your currency to be printed on the invoice, please write an email to [email protected]. In 2 working-hours, we will create a special link for you to pay in any currencies. Otherwise, follow the normal steps: Add to Cart -- Checkout -- Select your currency to pay.
|