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LBT028-2013: Specifications for travel servicessafety
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| Standard ID | Contents [version] | USD | STEP2 | [PDF] delivered in | Standard Title (Description) | Status | PDF |
| LB/T 028-2013 | English | 449 |
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Specifications for travel servicessafety
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LB/T 028-2013
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Basic data | Standard ID | LB/T 028-2013 (LB/T028-2013) | | Description (Translated English) | Specifications for travel servicessafety | | Sector / Industry | Travel & Tourism Industry Standard (Recommended) | | Classification of Chinese Standard | A12 | | Classification of International Standard | 03.200 | | Word Count Estimation | 17,182 | | Date of Issue | 12/1/2013 | | Date of Implementation | 1/1/2014 | | Quoted Standard | GB/T 15971-2010; GB 16153; GB/T 26359 | | Regulation (derived from) | Industry Standard Filing Announcement 2015 No.7 (Total No.187) | | Issuing agency(ies) | National Tourism Administration | LBT028-2013: Specifications for travel servicessafety---This is a DRAFT version for illustration, not a final translation. Full copy of true-PDF in English version (including equations, symbols, images, flow-chart, tables, and figures etc.) will be manually/carefully translated upon your order.
Specifications for travel servicessafety
ICS 03.200
A12
People's Republic of China Tourism Industry Standards
Travel agency safety regulations
Published on.2013-12-01
2014-01-01 implementation
The National Tourism Administration of the People's Republic of China
Content
Foreword III
Introduction IV
1 Scope 1
2 Normative references 1
3 Terms and Definitions 1
4 Safety Management System 2
5 Safety Management and Service System 5
6 Disposition of travel agency emergencies 8
Appendix A (Normative) Travel Safety Tips Card 11
Appendix B (Normative Appendix) Outbound Travel Safety Information Card 12
Foreword
This standard was drafted in accordance with the rules given in GB/T 1.1-2009.
Appendix A and Appendix B of this standard are normative appendices.
This standard was proposed by the National Tourism Administration.
This standard is under the jurisdiction of the National Tourism Standardization Technical Committee (SAC/TC210).
This standard was drafted. National Tourism Administration Comprehensive Coordination Division, Zhejiang Tourism Bureau, Zhejiang Tourism Vocational College.
The main drafters of this standard. Zhang Jilin, Tang Bing, Fang Jinghua, Zhou Mei, Li Weigang, Ren Ming, Qi Guohua, Long Xiaohua, Liu Dong, Wang Shoutao,
Zhan Zhaozong, Zhou Debang, Chen Weiping.
Introduction
In order to strengthen the ability of travel agencies to prevent and respond to emergencies, improve the safety management and service level of travel agencies, and ensure the protection of tourists and tourists.
The personal and property safety of the employees is based on the Tourism Law of the People’s Republic of China, the Law of the People’s Republic of China on Safe Production, and the People’s Republic of China.
National Emergency Response Law and the "Travel Agency Regulations", "Production Safety Accident Report and Investigation and Handling Regulations" and other relevant laws and administrative regulations,
This standard is formulated in conjunction with the actual travel agency.
Travel agency safety regulations
1 Scope
This standard stipulates the general principles of the safe work of travel agencies, as well as the basic requirements for the safety management, safe operation and service of travel agencies.
This standard applies to travel agencies and their branches established within the territory of the People's Republic of China.
2 Normative references
The following documents are indispensable for the application of this document. For dated references, only dated versions apply to this article.
Pieces. For undated references, the latest edition (including all amendments) applies to this document.
GB/T 15971-2010 guide service specification
GB 16153 restaurant (restaurant) hygiene standard
GB/T 26359 Tourist Bus Facilities and Service Specifications
3 Terms and definitions
The following terms and definitions apply to this document.
3.1
Travel agency travelservice
Engaged in activities such as recruiting, organizing and receiving tourists, providing relevant tourism services for tourists, conducting domestic tourism business, and entering the tourism industry.
Corporate legal person for business or outbound travel business.
3.2
Fulfillment assistants meanspeopletofulfil
A contractual relationship with a travel agency to assist them in fulfilling the contractual travel contractual obligations, and the legal or natural person who actually provides the relevant services.
3.3
Tourist tourist
Participate in the travel activities organized by travel agencies.
3.4
Travel agency security travelservices'safety
Travel agency's safety management and safe operation and service in the course of business.
3.5
Travel emergency travelemergency
Sudden occurrences in the business process of the travel agency may cause personal injury or death, loss of property, and need for tourists and travel agency service personnel.
Natural disasters, accident disasters, public health events and social security incidents that are responded to by emergency measures.
3.6
Travel agency liability insurance travelservicesliabilityinsurance
The travel agency shall be responsible for the tourists and the tour guides or team members appointed by them and serving the tourists for their travel activities.
The liability for liability is the insurance of the subject matter of the insurance.
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